Wolt integration: delivery orders into the same system

In most Skopje venues that do delivery the scene is the same: the Wolt tablet sits somewhere next to the till, it chimes, somebody picks it up, reads the order, and then enters that same order again into the till or carries it to the kitchen by word of mouth.

It works. But it is duplicate work, and that duplicate work is paid for in mistakes and in reports that don’t reconcile.

Note: the EasyOffer Wolt integration is coming soon. Until then, Wolt orders are entered in the till by hand.

In short: Wolt integration means delivery orders go straight into the till, like any other order. They reach the same kitchen list with no re-typing from the tablet and appear in the same daily report, so you see table and delivery revenue in one place.

Three problems with the separate tablet

Double entry. The order already exists digitally — on the tablet. Somebody transfers it by hand anyway. Every transfer is a chance to get it wrong, and during a rush nobody has time to check twice.

The kitchen watches two sources. Table orders arrive one way, delivery orders another. When the kitchen has to track both, the order of preparation becomes a matter of judgement rather than a matter of system.

Revenue lives in two places. At the end of the day the till says one thing, Wolt says another, and somebody adds them up. If you want to know what you sold in total and what gets ordered most, that is a manual calculation.

What changes with the Wolt integration?

When Wolt is connected to the system, the order arrives like any other order. It goes to the same place in the kitchen, is recorded in the same ledger, and appears in the same daily report.

In practice that means three things:

Nobody re-types. The order from the app reaches the system exactly as it was sent. Misread ingredients and forgotten sides simply stop happening.

The kitchen has one list. Every order — from a table, from a QR code, from delivery — appears in one place, in the order it arrived. Kiosk orders are paid at the counter and print in the kitchen at that moment.

There is one report. At the end of the shift you see all revenue, whichever channel it came through. If you want to know whether delivery brings in more than the tables do, that is data you have rather than a calculation you make.

When don’t you need Wolt integration?

We will be honest:

• If you don’t do delivery, this integration solves a problem you don’t have.
• If you get two or three Wolt orders a day, the tablet is perfectly tolerable and not worth changing anything for.
• If delivery is a separate business with its own kitchen and its own team, separate systems may suit you better.

The integration pays off when delivery is big enough to create pressure — usually when app orders start colliding with table orders during the same rush.

EasyOffer and Wolt

The EasyOffer Wolt integration is coming soon. Once it launches, Wolt orders will enter the same system as everything else — the same kitchen list, the same daily report — and it will work alongside the POS, the kitchen display and category-based printing. Until then, Wolt orders are entered in the till by hand.

If you would like us to check whether your delivery volume justifies connecting it, tell us how many orders a day you take through the app and we will give you an honest answer.

Frequently asked questions

What is Wolt integration?

Wolt integration means delivery orders are not re-typed by hand from a separate tablet but enter the restaurant’s system like any other order. They go to the same place in the kitchen, are recorded in the same ledger and appear in the same daily report, together with orders from the tables and from the QR code.

Does EasyOffer connect to Wolt?

Coming soon. Once the integration launches, Wolt orders will enter the same system as table orders and go to the same kitchen list and the same daily report. It will work alongside the POS, the kitchen display and category-based printing, so nobody re-types orders from the tablet and your revenue is not split between two places. Until then, Wolt orders are entered in the till by hand.

Do Wolt orders show on the kitchen display?

Coming soon with EasyOffer. Once the integration launches, the kitchen will have one list: orders from tables, from QR codes and from Wolt will appear in one place, in the order they arrived. The kitchen will no longer watch two sources, and the order of preparation will not be guesswork. Kiosk orders are the exception: they print in the kitchen once they are paid at the counter.

When does Wolt integration pay off?

When delivery is big enough to create pressure, usually when app orders start colliding with table orders during the same rush. If you get only two or three Wolt orders a day, the tablet is perfectly tolerable. If delivery is a separate business with its own kitchen and team, separate systems may suit you better.